BRITTANEY NORFLIS
Email: BNorflis@gmail.com
Objective Seeking a position in Public Relations which will allow me to apply my administrative, communication and Organizational skills while providing superior customer service.
Education___________________________________________
Texas Southern University Houston, TX
Bachelor of Arts Expected Graduation August 2011
Mass Communication
Major- Journalism (Public Relations and Advertising)
Minor- Radio, Television, Film
Eastern Hill High School Fort Worth, Texas
Diploma: General Studies Graduate 2005
Awards _____________________________________________
Honor Roll Fall/Spring 2010
Texas Southern University
Professional
Experience_____________________________________________
Visual Merchandiser Costco Wholesale November 2009- Present
§ Verify incoming shipments of clothing
§ Set plan sheets for clothing section layout
§ Assist customers at time of checkout as cashier
§ Assist in membership sales and upgrades
Teller Manager Wells Fargo February 2009- December 2009
Store opening procedures which included opening and balancing the vault, ordering cash twice a week, verifying all incoming and outgoing shipments to Brinks, set the schedule for the week and lastly processing night deposits.
Perform monthly and daily task such as auditing tellers, set sales goals and assist in performance reviews, working a teller draw and processing consumer and commercial transactions.
Store closing procedures were to ensure all tellers balanced, all vaults are secured, print daily reports, close and secure the bank.
Personal Financial Representative Washington Mutual September 2008- December 2008
§ Open quality consumer and business accounts that are suitable to customers’ needs,
Assist Senior Personal Financial Rep on bringing new money to the institution
Work on the teller line assisting with referrals and cold calling
Retail Banker, Woodforest National Bank May 2006 – July 2008
Efficiently work a teller draw doing withdrawals, deposits, and commercial transactions
In addition work as a personal banker opening checking and savings accounts as well as CD’s and business accounts
Sales Associate, JCPenney November 2005 – May 2006
Assist customers in outfitting and coordinating, sale store products such as credit cards
Work at the cash register ringing customers and delivering great customer service with a smile
Cashier Sears April 2004- November 2005
Assist customer with purchase, work the cash register and ensure that area was presentable at all times
Assist floor manager in scheduling and processing shipping and receiving
Skills________________________________________________
Data Entry
Ten Key Touch Calculator
Windows XP
Micro Soft Excel
References____________________________________________
Available upon request
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